Shipping policy

SHIPPING TIMEFRAMES

Processing takes 7-14 business days for your order to be shipped out. Processing occurs Monday-Friday.(If you order on Friday, your order will be processed on the next business day which is Monday.)

WHOLESALE SHIPPING: 14 Business Days minimum

This processing timeframe is subject to change due to sales or holidays.

Unless it is specified on the website that due to weather, shipping occurs Monday-Wednesday.

Please allow 2-7 business days for tracking information to upload in the system.

Please review our shipping methods to receive an estimated timeframe of the delivery of your package.

NO SHIPMENT WILL TAKE PLACE ON WEEKENDS NOR ON HOLIDAYS

UPS reserves the right to dispose of a shipment including:

Salvages (after retention of the shipment for an extended period of time as determined by UPS), if the shipment is refused by the consignee or for any other reason it cannot be delivered AND/OR return of shipment is refused or cannot otherwise be returned to ALuxeBeauti.

If a shipment is returned to us the customer will be responsible for any additional shipping charges.  NO REFUNDS WILL BE ISSUED FOR REFUSED, ABANDONED OR DISPOSED PACKAGES! ALL SALES ARE FINAL!


MELTING LUXE BUTTR

When it starts to get warmer outside, we will do everything in our power to reduce the possibility of our Buttrs melting. Every Luxe Body Buttr purchase will have ice bags included. However, we can not guarantee our Buttrs to not melt during transit. If you receive a melted Buttr, allow it to solidify at room temperature or put it in the freezer for 3-5 minutes.

 

SHIPPING DELAYS

For your convenience, please do not wait until the last minute to place your order. If you have a deadline, hair appointment, or other engagements; it is always wise to order far enough in advance to allow for unanticipated delays. We are not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. We entrust UPS and USPS to deliver your package on time. If your package is delayed we will not offer a reimbursement of shipping charges.

HOLIDAY SHIPPING

Please allow up to one business day due to postal service closings.

FAILED DELIVERIES / REFUSED SHIPMENTS / INCORRECT SHIPPING ADDRESS

Incomplete or incorrect address information is the major cause of shipment delays. Please be sure to cross-check the address information on your order. Make sure you have included ALL the information needed to deliver your package (Address, Apt Number, Etc.). Your order will be shipped via USPS or UPS to the address you provide. It is extremely important that you give us the most accurate and complete information possible. If an address correction needs to be made after your shipment has been sent you will be assessed the fee UPS or USPS charges us to make the correction or to reship the product. NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS. ALL SALES ARE FINAL!

If a shipment is returned to us due to an incorrect address you will be responsible for additional shipping charges. NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS!